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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ja'Net DeBoer

Ja'Net DeBoer

July 11, 2024

5  out of  5
rating by Ja'Net DeBoer
"Cari made changing my car, motorcycle and house insurance to State Farm so easy. Very professional and nice to talk with. Not only was it easy, I will be saving money by switching as well. Change is not easy for me but talking with Cari, I know I made the right choice. Thank you!!"
We responded:
"Ja'net DeBoer!!! Thank you for the amazing review of the interaction that you had with our team!!! Cari does a great job here at Frank Nerychel State Farm of Rockford!! She is truly passionate about making sure that the Everything is covered in life!! From coverages, to price and expert level knowledge of how to protect what's most important to you she is so excited to help people! Please let us know how else we can help or if there is anyone that you know that we can help. A referral is truly the greatest complement that you can give us!! Again, thank you for the review, we appreciate you! Frank and Teams!"
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Patti Krieger

May 28, 2024

5  out of  5
rating by Patti Krieger
"I appreciate all their help over the years. The staff at this office have always been patient, kind , and helpful during the stressful times we needed to file claims. They are always willing to go the extra mile. Thank you."
We responded:
"Patti, thank you for the great review!!! We pride ourselves on being there when you need us the most. Thank you for being there for us as a loyal customer!! Have a great summer from Frank Nerychel State Farm of Rockford!!"
Profile photo of Jan Mumah

Jan Mumah

March 24, 2024

5  out of  5
rating by Jan Mumah
"The knowledge and friendly staff a this office is unmatched!"
We responded:
"Ben and Jan, Thank you for the stellar FIVE STAR REVIEW!!!! We appreciate all of your years with Frank Nerychel State Farm!!! WE are only here and can do what we do, because of people and families just like you that we protect the EVERYTHING for!!! Have a great rest to your week and enjoy your summer!! Kindest Regards, Frank and Team!"
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javazeb

February 28, 2024

5  out of  5
rating by javazeb
"My experience with Cari was an extreme 5 star! She is very honest and knowledgeable. No hesitation on my part to have her review my home and car policy to give me a great quote!"
We responded:
"Cari here at Frank Nerychel State Farm of Rockford is an awesome advocate for you and all of your Insurance and Financial needs! Thank you for the great 5 STAR review of her services. It means the world to us!!! Have a great Leap Year Day tomorrow!! "
Profile photo of Travis “Dean” Longcore

Travis “Dean” Longcore

February 19, 2024

5  out of  5
rating by Travis “Dean” Longcore
"Great place"
We responded:
"Dean, Thank you for the stellar review, and the chance for Frank Nerychel State Farm of Rockford to earn your business. I'm sure we will be seeing you around. I hope that the rest of 2024 is awesome for you!! Take care, Frank and Team "
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Nate B

February 12, 2024

5  out of  5
rating by Nate B
"I would highly recommend this State Farm office as they put forth their best effort to make sure you have the correct coverages, and they take care of their customers."
We responded:
"Thank you, Nate and Family, for your continued business with Frank Nerychel State Farm of Rockford!!! We appreciate you and your confidence in our expert advice!! Here's to a great 2024!!! Cheers!"
Profile photo of Kimberly Akuna

Kimberly Akuna

February 2, 2024

5  out of  5
rating by Kimberly Akuna
"We recently decided to add an umbrella coverage to our home and assets. I worked with Cari Baker during this process to understand what an umbrella was and how it works. She was patient, listened and very knowledgeable. After the coverage /cost comparison to my current coverage, State Farm was the best option. We changed everything over to State Farm. We now have better coverage for same amount I was spending before. Thank you, Cari and your team, for taking care of us, listening and making this change easy! Frank Nerychel's team is the best and I highly recommend this office and State Farm."
We responded:
"Kimberly, Thank you for the kind words about Cari's work with protecting what you and your family value most!!! We truly appreciate you and your business!!! Frank Nerychel State Rockford Farm Team will do everything in our power including having the hard conversations now so that you don't ever have ti have a hard conversation should you need to use the coverage that you purchase!!! Thank you for your trust and business, we love the review! Frank and Team"
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Jackie Ladomato

February 1, 2024

5  out of  5
rating by Jackie Ladomato
"Competitive pricing.... and best part is the Staff at this office is always friendly and efficient. A bright spot in the day!"
We responded:
"Jackie, We try very hard to make sure no one feels like a number!! Thank you for recognizing our effort with this amazing 5 STAR review!!!! We at Frank Nerychel State Farm of Rockford apreciate you!!!! Thank you for being our bright spot today!!!"
Profile photo of L. C. Cooper Jr

L. C. Cooper Jr

January 18, 2024

5  out of  5
rating by L. C. Cooper Jr
"From her warm greeting, persistent follow up, knowledge of products and hard work, It’s easy to tell that Cari is a true professional. Thanks for your help this week Cari"
We responded:
"LC, Thank you for your kind words about Cari!!! We happen to think she is pretty awesome too!! She has a great mixture of expertise on Life, Auto and Home insurance. As well as having a very helpful personality. Frank Nerychel State Farm of Rockford is lucky to have her. Please do not hesitate to call with any other questions or concerns! We are here to help and we appreciate you!!"
Profile photo of Bobby John

Bobby John

September 20, 2023

5  out of  5
rating by Bobby John
"Had a small car incident. We were extremely pleased with the service from our Agent and the whole State Farm system. From communication, repairs and rental, everything was smooth and transparent. Definitly a 5 Star experience."
We responded:
"Bobby, Thank you for sharing your experience! State farm and our agency strive to help you in the days where things don't go quite the way that you planned. Have a great rest to your week and Take care. We appreciate you! Frank and Teams"
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Milon Muir

August 10, 2023

5  out of  5
rating by Milon Muir
"Excellent team of insurance professionals at this agency! Frank, Tricia, Melissa, and Cari provide a wealth of knowledge in the insurance industry and are extremely helpful in making even the most complex needs,simple and easy to understand."
We responded:
"Milon, Thank you for the amazing review. This team is here to make sure that all of the things that you value most are protected and we help you realize your dreams and goals. Again, do not hesitate to reach out should you need us!! call, click or walk in today to experience amazing customer service!! Kindest Regards, Frank and Team"
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myrna johnson

April 20, 2023

4  out of  5
rating by myrna johnson
"Hi there . Just wanted to say that Melissa has been a great help to me any time I called with a question or problem that needed attention. I am grateful for her help with my insurance needs. M. Johnson"
We responded:
"Myrna, Thank you for the great review. We are here to serve you better. Please let us know if there is anything we can do to help you or your family more!! Kindest Regards, Frank and Team "