State Farm® Insurance Agent Frank Nerychel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Waldo Astudillo
April 25, 2025
5
out of
5
rating by Waldo Astudillo
"Definitely recommend this State Farm branch. Shout out to Melissa for being very helpful throughout the whole process!"
We responded:
"Thank you for the Great 5-star Review of Frank Nerychel State Farm Rockford office! We’re thrilled to know you had a positive experience with Melissa! She loves making sure that people are protected against the 3 greatest risks they face on a daily basis! Loss of Income, Loss of Life and Physical/Liability Damages to the things that you worked so hard to get!!! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs! P.S. - don't keep us a secret!!!"
Karys Scofield
April 11, 2025
5
out of
5
rating by Karys Scofield
"Cari Baker is the best!"
We responded:
"Thank you for your 5-star review! Cari is the best!!!! She tries with everything in her to protect what matters the most to all of the why's in your life. Whether its paying off loans in the event of a death, recovering from a deer hit or worrying about if you didn't have a paycheck tomorrow, Cari is one of our leaders in matching the best possible price to the protection that you need!! Thank you again for being a part of the Frank Nerychel State Farm Team!!! "
robert flowers
March 27, 2025
5
out of
5
rating by robert flowers
"Cari did an excellent job yesterday, when I called the office of my State Farm agent, in answering my questions and explaining some policy changes that I'm interested in. Thank you Cari!"
We responded:
"We’re thankful for your 5 STAR Review! It’s our pleasure to assist you with your insurance and financial needs. WE are thankful that you are a part of Frank Nerychel State Farm Family!! Cari is an expert in helping people find the most cost-effective way to protect against the greatest risks of everyday life!! If there is anything else we can do to help, please let us know! Frank and Teams"
Johanah Beech
March 3, 2025
5
out of
5
rating by Johanah Beech
"I’ve had to go through several companies to finally find one with the best customer service ever, and great rates! Big thanks to You guys at State Farm in Rockford! Especially Cari! 😉"
We responded:
"We’re grateful for your positive thoughts and sharing them!!! We look forward to continuing to provide you with great service! For your Auto, Home, Life and Financial needs, just let us know! Cari is an absolute expert when it comes to Matching the best prices to the best polices to take all the risks of everyday life off the table for you and the ones that you love!! Here's to a great 2025!!! Take care! Frank and Teams"
Gregory Baker
February 20, 2025
5
out of
5
rating by Gregory Baker
"There are companies then there are companies! This office is amazing with their service. What do I mean by service well insurance companies are supposed to be there for us in time of need. In today’s day and time so many fail at this . So many times we are giving the opportunity to care and we fail at doing so . I can tell you Frank Nerychel office never fails . I deal with Tricia most of the time always on point always taking care of my family . To say she cares is an understatement. Awhile back our State Farm agent retired. And State Farm without asking us changed us to a different office. Now Frank took over our prior insurance agents office so it was still available. Now I’m not going into the horrible experience this was for us . All I’m going to say is we were able to get back to our original office and I now have them stored I my phone as the Good State Farm ! Thank you Tricia for always caring ,for always returning phone calls, and helping us ."
We responded:
"Gregory!!!! Thank you, thank you, Thank you!!!! We are so blessed to have you as a State Farm Customer!! Here at Frank Nerychel State Farm of Rockford and Greenville your 5 STAR Review matters so much!! It’s our pleasure to assist you with all of your insurance needs. To get a review of this length, and descriptive nature makes us so happy! Tricia, Melissa, Cari, Jarred and I care so deeply about what matters the most to you. Thank you for letting us serve you! Keep in touch and don't keep us a secret!!!"
Ja'Net DeBoer
July 11, 2024
5
out of
5
rating by Ja'Net DeBoer
"Cari made changing my car, motorcycle and house insurance to State Farm so easy. Very professional and nice to talk with. Not only was it easy, I will be saving money by switching as well. Change is not easy for me but talking with Cari, I know I made the right choice. Thank you!!"
We responded:
"Ja'net DeBoer!!! Thank you for the amazing review of the interaction that you had with our team!!! Cari does a great job here at Frank Nerychel State Farm of Rockford!! She is truly passionate about making sure that the Everything is covered in life!! From coverages, to price and expert level knowledge of how to protect what's most important to you she is so excited to help people! Please let us know how else we can help or if there is anyone that you know that we can help. A referral is truly the greatest complement that you can give us!! Again, thank you for the review, we appreciate you! Frank and Teams!"
Patti Krieger
May 28, 2024
5
out of
5
rating by Patti Krieger
"I appreciate all their help over the years. The staff at this office have always been patient, kind , and helpful during the stressful times we needed to file claims. They are always willing to go the extra mile. Thank you."
We responded:
"Patti, thank you for the great review!!! We pride ourselves on being there when you need us the most. Thank you for being there for us as a loyal customer!! Have a great summer from Frank Nerychel State Farm of Rockford!!"
Jan Mumah
March 24, 2024
5
out of
5
rating by Jan Mumah
"The knowledge and friendly staff a this office is unmatched!"
We responded:
"Ben and Jan, Thank you for the stellar FIVE STAR REVIEW!!!! We appreciate all of your years with Frank Nerychel State Farm!!! WE are only here and can do what we do, because of people and families just like you that we protect the EVERYTHING for!!! Have a great rest to your week and enjoy your summer!! Kindest Regards, Frank and Team!"
javazeb
February 28, 2024
5
out of
5
rating by javazeb
"My experience with Cari was an extreme 5 star! She is very honest and knowledgeable. No hesitation on my part to have her review my home and car policy to give me a great quote!"
We responded:
"Cari here at Frank Nerychel State Farm of Rockford is an awesome advocate for you and all of your Insurance and Financial needs! Thank you for the great 5 STAR review of her services. It means the world to us!!! Have a great Leap Year Day tomorrow!! "
Travis “Dean” Longcore
February 19, 2024
5
out of
5
rating by Travis “Dean” Longcore
"Great place"
We responded:
"Dean, Thank you for the stellar review, and the chance for Frank Nerychel State Farm of Rockford to earn your business. I'm sure we will be seeing you around. I hope that the rest of 2024 is awesome for you!! Take care, Frank and Team "
Nate B
February 12, 2024
5
out of
5
rating by Nate B
"I would highly recommend this State Farm office as they put forth their best effort to make sure you have the correct coverages, and they take care of their customers."
We responded:
"Thank you, Nate and Family, for your continued business with Frank Nerychel State Farm of Rockford!!! We appreciate you and your confidence in our expert advice!! Here's to a great 2024!!! Cheers!"
Kimberly Akuna
February 2, 2024
5
out of
5
rating by Kimberly Akuna
"We recently decided to add an umbrella coverage to our home and assets. I worked with Cari Baker during this process to understand what an umbrella was and how it works. She was patient, listened and very knowledgeable. After the coverage /cost comparison to my current coverage, State Farm was the best option. We changed everything over to State Farm. We now have better coverage for same amount I was spending before. Thank you, Cari and your team, for taking care of us, listening and making this change easy! Frank Nerychel's team is the best and I highly recommend this office and State Farm."
We responded:
"Kimberly, Thank you for the kind words about Cari's work with protecting what you and your family value most!!! We truly appreciate you and your business!!! Frank Nerychel State Rockford Farm Team will do everything in our power including having the hard conversations now so that you don't ever have ti have a hard conversation should you need to use the coverage that you purchase!!! Thank you for your trust and business, we love the review! Frank and Team"
Jackie Ladomato
February 1, 2024
5
out of
5
rating by Jackie Ladomato
"Competitive pricing.... and best part is the Staff at this office is always friendly and efficient. A bright spot in the day!"
We responded:
"Jackie, We try very hard to make sure no one feels like a number!! Thank you for recognizing our effort with this amazing 5 STAR review!!!! We at Frank Nerychel State Farm of Rockford apreciate you!!!! Thank you for being our bright spot today!!!"
L. C. Cooper Jr
January 18, 2024
5
out of
5
rating by L. C. Cooper Jr
"From her warm greeting, persistent follow up, knowledge of products and hard work, It’s easy to tell that Cari is a true professional. Thanks for your help this week Cari"
We responded:
"LC, Thank you for your kind words about Cari!!! We happen to think she is pretty awesome too!! She has a great mixture of expertise on Life, Auto and Home insurance. As well as having a very helpful personality. Frank Nerychel State Farm of Rockford is lucky to have her. Please do not hesitate to call with any other questions or concerns! We are here to help and we appreciate you!!"
Bobby John
September 20, 2023
5
out of
5
rating by Bobby John
"Had a small car incident. We were extremely pleased with the service from our Agent and the whole State Farm system. From communication, repairs and rental, everything was smooth and transparent. Definitly a 5 Star experience."
We responded:
"Bobby, Thank you for sharing your experience! State farm and our agency strive to help you in the days where things don't go quite the way that you planned. Have a great rest to your week and Take care. We appreciate you! Frank and Teams"
Milon Muir
August 10, 2023
5
out of
5
rating by Milon Muir
"Excellent team of insurance professionals at this agency! Frank, Tricia, Melissa, and Cari provide a wealth of knowledge in the insurance industry and are extremely helpful in making even the most complex needs,simple and easy to understand."
We responded:
"Milon, Thank you for the amazing review. This team is here to make sure that all of the things that you value most are protected and we help you realize your dreams and goals. Again, do not hesitate to reach out should you need us!! call, click or walk in today to experience amazing customer service!! Kindest Regards, Frank and Team"
myrna johnson
April 20, 2023
4
out of
5
rating by myrna johnson
"Hi there . Just wanted to say that Melissa has been a great help to me any time I called with a question or problem that needed attention. I am grateful for her help with my insurance needs. M. Johnson"
We responded:
"Myrna, Thank you for the great review. We are here to serve you better. Please let us know if there is anything we can do to help you or your family more!! Kindest Regards, Frank and Team "